Nurturing change, leading with the heart


Cindy Donovan, Loch Lomond Villa

Cindy Donovan, CEO of Loch Lomond Villa Inc. in Saint John. Over the last 12 years, she has guided the nursing home through a shift in culture and significant growth. Photo: Cindy Wilson/Telegraph-Journal

Cindy Donovan leads with her heart. She has been the CEO of Loch Lomond Villa for 12 years now and the unique approach Cindy takes at the Villa ensures each resident receives the most innovative and expert care possible. Read the rest of this entry »

A straight-talking leader, dedicated to lifelong learning

Donnie Fillmore

Donnie Fillmore keeps his goals for business and personal life on the door facing his desk.
Photo: Greg Agnew/Times & Transcript

If you are looking for straight talk then you have to meet Donnie Fillmore. He calls it as he sees it. And, as I have learned, he is not one to mince words. My guess is that this quality is one of the many reasons he recently received a Top 20 Under 40 Award for trucking in Canada.

Donnie is a strong advocate for the trucking industry and currently serves as chairman of the Atlantic Provinces Trucking Association (APTA).

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On Innovation with David Alston

David Alston

“The bottom line is, the world runs on valued relationships between people”, says marketer and innovator David Alston, shown here at Planet Hatch in Fredericton.
Photo: James West, The Daily Gleaner

As published in the Telegraph-Journal Saturday, May 31, 2014

David Alston, chief innovation officer at Introhive, has always bounced back and forth between his three loves – technology, marketing and strategy.

If you look at his career path, he’s been involved in startups – generally tech startups – and marketing agencies.

Then there’s David’s happy place, where technology meets marketing – creating movements via marketing, helping and empowering people. He likes how it all can come together into an overall strategy.

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A lesson for entrepreneurs: Do you want to be liked or respected?

Business Column as published in the Telegraph-Journal May 17, 2014

Terri-Ann Cormier, part owner of Saint John franchise. Photo: Kâté Braydon/Telegraph-Journal

Terri-Ann Cormier, part owner of Saint John franchise. Photo: Kâté Braydon/Telegraph-Journal

Wallace McCain Institute’s entrepreneurial leadership program has been life changing for many entrepreneurs in Atlantic Canada. Every one of the program’s alumni has a story – an incredible story in some cases. Terri-Ann Cormier is no exception.

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What’s Your Positive-to-Negative Ratio?

Positive Leadership and Productivity

Start the Day PositiveI’m working from my home office and I start my day about 15 minutes behind schedule . . . Not a big deal but I am already feeling a bit tense as I start making my notes for a conference call with a colleague. My 4-year-old daughter strolls out of her bedroom in her pajamas, spots me on my way to my office and says “Good morning Daddy. I’m happy to see you.” Immediately my day brightens.

Ten minutes later, when I hop on the phone with my colleague, I still have that positive energy. I could have begun our conversation by launching right into our time sensitive opportunity and the fact that I haven’t been able to reach him, instead I start by saying “How are you and how was your trip?’ That approach – which was so easy to do – helped to ensure that we had a positive, productive session.

In the words of my 7-year-old son and my wife (who happens to teach kindergarten), I chose to be a “bucket filler” instead of a “bucket dipper.” The Gallup Business Journal published an article that hasn’t lost it’s relevance – it’s about “bucket filling for adults” – the positive-to-negative ratio and the impact that leaders can have on the productivity of all their employees just by making the choice to foster a positive work environment. The little things do count. Read The Impact of Positive Leadership by Tom Rath, Coauthor of How Full Is Your Bucket? to learn more about increasing productivity in a positive way.

What are YOU doing to fill buckets around you?